Handover protocol
A detailed document signed upon receiving and returning the apartment, recording the condition of the property, its equipment, and any existing defects.

The protocol itemizes each room, detailing the condition of every element (floors, walls, doors, windows), fixed and movable appliances (refrigerator, air conditioner, stovetop), and meters for water, electricity, and gas. Attaching photos and listing any existing defects is strongly recommended to avoid future disputes.
The move-in handover protocol acts as a baseline when returning the apartment. If a broken door or wall stain was documented when moving in, the landlord cannot charge the tenant for its repair when the lease ends. Landlords are also advised to include copies of recent utility bills and instructions for transferring water and electricity accounts into the tenant's name.
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Related terms

Habitable Apartment
A safe, fully functional rental unit that tenants can live in without risking their health, safety, or daily comfort.

Non-conformity
A situation where the rental unit provided to the tenant does not match the specifications written in the lease or the representations made prior to signing.

Reasonable Wear and Tear
The natural physical deterioration of an apartment and its equipment resulting from ordinary, everyday use over time, without fault or neglect by the tenant.
The information in this glossary is for general informational purposes only and does not constitute legal advice. In the event of a dispute or a specific legal question, consult an attorney specializing in tenancy law.




